See below the requirements for use of the billing software. We also have a guide on how to set up a call shop business.

Manager's application

• Runs anywhere on any PC with Windows XP or later, Mac OSX or Linux.
• Runs on Internet Explorer 7 or later, and Firefox 3 or later, and Opera.
• No downloads or software to install

Call control and billing application

• Runs on a PC located in the call shop.
• Runs on Windows XP or later, Mac OSX or Linux.
• Runs on Internet Explorer 7 or later, and Firefox 3 or later.
• Requires JAVA version 6 or later
• PC must have a static IP address

Call equipment

You will need to have one or more IP phones or analog-to-IP converters (ATAs, gateways), from which you can make calls.

• Recommended brands: Linksys, Grandstream. Click here for more info on recommended devices.
• Other devices will work as long as the VOIP provider is compatible with our software (most popular providers are).
• It may be necessary to reconfigure devices.
• Automatic device configuration service available free of charge for recommended devices.

VOIP Provider

You will need to have a contract with a VOIP provider, as we do not provide the voice services, only the billing software.

• See the list of recommended providers.
• In general terms the software will work with any provider; but call quality and software features may vary.